SCOPE
Procedure to outline the return guidelines of Tri-Med product in the United States market.
PROCEDURE
Returns are accepted on a case-by-case basis.
Those wishing to return stock must contact [email protected] first.
Tri-Med will consider the return of stock in the following circumstances:
- The stock has been damaged during delivery to the customer
- The stock has been found to be defective after receipt by the customer
- There is an error with the amount of stock delivered.
Stock will not be considered for a return if:
- The stock has been damaged after receipt by the customer
- Undamaged opened stock no longer wanted by the customer
- The stock has expired
The lists above are non-exhaustible and other situations may be assessed depending on
circumstances.